Meet the Team Lead

Karen Goldstein - SVP, Public Health at JPA Health
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Account Director, Public Health

JPA Health is hiring! 

JPA Health is a fully integrated marketing, communications, and advocacy agency for clients ranging from pharmaceutical companies to nonprofit organizations to Federal agencies. We work exclusively within the health space. We share our clients’ commitment to making people healthier. In fact, some might say we are obsessed with improving and protecting lives. 

JPA is diverse in many ways, but we have these things in common: we like our jobs, our clients – and each other. We build each other up. We work collaboratively. And we push ourselves to think bigger. 

Check out our sizzle reel! 

JPA is currently searching for a dynamic Account Director to join our collaborative and team-oriented environment. The ideal candidate will be a seasoned communications strategist who can marry healthcare knowledge with agency experience, be a self-starter comfortable with rolling up their sleeves, serve as day-to-day strategy and execution lead on one or more client teams, and lead business development activities. 


  • Lead account teams and direct day-to-day account work and projects across JPA’s Public Health portfolio (including nonprofits, foundations, associations, health systems), which may include: brief development, project planning, developing and reviewing client content, client relationship management, financial management and overall account best practices 
  • Direct and manage the execution of integrated communications and marketing programs and campaigns, including disease awareness/education campaigns for consumers and healthcare professionals, association member engagement, public affairs campaigns, media relations and thought leadership efforts, and corporate communications 
  • Work collaboratively with JPA’s in-house creative, media, web, and research teams to develop communications messages and products across channels, implement primary and secondary research, and conduct earned and paid media activations 
  • Evaluate and produce high-quality written content and demonstrate proficiency in all types of communications writing 
  • Demonstrate sound financial management, ensuring profitability of programs and projects, and ensuring team billing, staff utilization and revenue targets are met 
  • Support new business efforts, including leading research, strategy development and proposal writing, attending new business pitches, and nurturing organic growth opportunities 
  • Supervise staff, including supporting professional development and mentoring 
  • Act as a liaison between client, vendors and, as appropriate, other internal and external audiences (i.e., healthcare providers, coalitions, media, advocacy, medical experts, other interest groups) 
  • Provide significant, thoughtful client counsel based an immersive understanding of their brand, industry, competition, and marketing, interacting with senior and C-level executives 
  • Collaborate and partner with senior team members at JPA on client programs and agency-wide initiatives  


  • Bachelor’s degree or higher with 5-8 years of relevant experience leading communications projects 
  • Prior agency experience preferred 
  • Proven track record managing integrated communications and marketing campaigns reaching public health audiences and professionals as well as the general public   
  • Health communications experience (professional association, nonprofit, public affairs experience a plus) 
  • Strong interpersonal and organizational skills, flexibility, and professional manner 
  • Ability to take initiative, manage multiple tasks, and work both independently and as a team  
  • Understanding of public health, health equity, and the changing healthcare environment  
  • Detail-oriented, proven critical thinking, and a passion for public health communications  

 Why JPA Health? 

You find meaning in your career and are as thrilled by others’ success as you are your own. You work well both by yourself and as part of a team. You are comfortable playing different roles and are eager to try new things. You’re curious, clever, and charismatic. 

Located in Washington DC, Boston MA, New York, NY, and London England, JPA Health Communications provides a supportive work environment, excellent benefits, and competitive compensation, including health, dental, and vision insurance, participation in a 401(k) with company match, PTO, a cell phone stipend, and a flexible work environment. 

We strongly support diversity in the workforce. JPA is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.