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Senior UX / Information Architect Designer 

JPA Health is hiring!

JPA Health is a fully integrated marketing, communications advocacy, medical communications and learning experiences agency serving clients from emerging biotech and wellness to established pharmaceutical companies and federal clients. We work exclusively within the health space. We share our clients’ commitment to making people healthier. In fact, some might say we are obsessed with improving and protecting lives. 

JPA is diverse in many ways, and we have these things in common: we like our jobs, our clients – and each other. We build each other up. We work collaboratively. And we push ourselves to think bigger. 

Check out our sizzle reel here! 

JPA Health is in search of a Senior UX/IA Designer who can weave together user experience (UX) and information architecture (IA) to create seamless and effective digital interfaces for patients, caregivers, and healthcare professionals to support a range of health clients across pharma, biotech, public health, non-profit, and more. This role requires a blend of creativity and analytical skills, focusing on developing sitemaps, wireframes, and organizational structures for various digital initiatives including websites, mobile apps, other digital products, data visualizations, and more. The ideal candidate will excel in transforming complex information into accessible, user-friendly formats. 

This is position is a hybrid position reporting to the Washington DC or Boston office.


  • Design detailed sitemaps and wireframes, integrating principles of UX and IA to enhance user interaction and engagement. 
  • Develop clear and coherent information structures to guide users through digital content intuitively. 
  • Collaborate with cross-functional teams to understand project requirements and implement IA and UX best practices. 
  • Prototype and mockup interactive features to showcase user flows and design concepts. 
  • Conduct user research and usability testing, leveraging insights to refine IA and UX designs. 
  • Maintain brand experience and interface design consistency across all digital platforms while adhering to brand guidelines. 
  • Stay abreast of the latest trends in UX and IA, incorporating innovative ideas into design strategies. 
  • Independent Wireframe and Sitemap Creation: Create wireframes and sitemaps for projects with minimal supervision. 
  • User Research and Analysis: Lead user research initiatives and analyze data to inform design decisions. 
  • Interactive Prototyping: Develop more complex interactive prototypes and present ideas to stakeholders. 
  • Cross-functional Collaboration: Work closely with developers, marketers, and product managers to ensure design feasibility and alignment with business goals. 
  • Mentoring: Provide guidance and support to designers. 
  • Design Strategy: Contribute to the overall design strategy and approach for projects. 
  • Problem-solving: Address and resolve design challenges independently. 


  • Bachelor’s degree in UX Design, Information Science, Computer Science, or a related field. 
  • 5+ years of experience in UX/IA design, with a portfolio showcasing completed projects. 
  • Demonstrated ability to conduct user research, create wireframes and prototypes, and work on projects from conception to completion. 
  • Pharma and healthcare industry experience
  • Advanced proficiency in design and prototyping software. 
  • Strong understanding of user-centered design principles and information architecture. 
  • Ability to independently manage design tasks and contribute to team discussions. 
  • Demonstrated experience in UX/IA design, particularly in creating sitemaps, wireframes, and information structures. 
  • Proficiency in UX/IA design tools like Figma, Adobe XD, InVision, Axure, Sketch, or similar. 
  • Strong portfolio showcasing skills in UX/IA design, highlighting wireframing, prototyping, and information architecture projects. Experience in healthcare a plus. 
  • Exceptional communication skills and ability to work collaboratively in a team environment. 
  • Capability to manage multiple projects in a dynamic, fast-paced setting. 

More About JPA Health

JPA Health provides a supportive work environment, excellent benefits, and competitive compensation, including health, dental, and vision insurance, participation in a 401(k) with company match, paid parental leave, a robust learning and development program for all employees, PTO, a cell phone stipend, and a flexible work environment. 

We strongly support diversity in the workforce. JPA is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.