Dynamic Scientific Communications and Learning Solutions


At JPA Health, we collaborate with clients to elevate scientific communication for both patients and HCPs, contributing to advancements in medicine and better health outcomes.

In May 2024, JPA acquired BioCentric, Inc, an award-winning medical communications agency >

Together, our expertise spans the entire product lifecycle, crafting client-focused engagements that powerfully support the drug development and commercialization journey—from the bench to the clinic, from physicians to patients.

Our team of professionals excel in handling complex data, transforming it into visually compelling presentations that meet our clients’ communication objectives.

With a global perspective and deep understanding of both the U.S. and European markets, we ensure our solutions are innovative, strategically driven, and clinically pertinent. Our expanded services include medical affairs strategy, publication planning, scientific communications and running KOL advisory boards. Additionally, BioCentric brings with it a best-in-class learning and training team, along with expertise in applying modern game mechanics and interactive media to research, education, and behavior change applications.

Our Clients

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Our Expertise

Patient Advocacy

We help many of the top pharma and biotech companies involve patients through the drug development process. With a legacy in patient engagement best-practices, we facilitate partnerships between these companies, patients, and non-profit organizations. Our expertise ranges from helping companies develop internal policies to building global coalitions.

Marketing & Advertising

Ignite your brand’s potential! As a full-service creative firm, we have a proven track record for increasing brand awareness and driving stakeholder interest. Our approach is rooted in data-driven insights, combined with compelling creativity, and executed through effective omnichannel solutions.

Medical Communications

Dive into a world where medical insights spark riveting scientific stories! Our expertise spans the entire product lifecycle, crafting client-focused engagements that powerfully support the drug development and commercialization journey—from the lab bench to the clinic, from healthcare professionals to patients.

Public Relations

The art of storytelling will never go out of style. While the world of corporate communications is ever evolving, earned media remains a must-have. At JPA, we design dynamic, results-driven media campaigns that grab attention and deliver your message straight to the heart of your audience. Get ready to make an impact!

One Health

One Health underscores the link between human, animal, and environmental well-being. In this evolving field, the demand for joint and comprehensive strategies to tackle global health challenges is pressing. As specialists in this nuanced sector, we are ready to assist leaders in addressing these critical issues.

Public Health

We specialize in disease prevention, reducing health disparities, and enhancing community well-being through education, support for healthcare professionals, and community engagement. With our International team's support, we've spearheaded numerous award-winning public health campaigns with global impact for patient groups and professional societies.

Life Sciences

As healthcare specialists, we understand complex science and the nuances of a tightly regulated industry. Our team has experience across all therapeutic areas and have successfully lunched dozens of products. At our core, we are deeply committed to empowering healthcare professionals and patients, infusing passion into every project we undertake. It’s time to unlock the full potential of your brand!

Federal Government

For the past decade, we have partnered with Federal, state, and local government agencies to create effective communication campaigns that capture attention, drive behavior change, and deliver measurable results. As a woman-owned small business, we are proud of the work we do with multiple agencies, including the CDC, NIH and SAMHSA.

Featured Insights

JPA Health Life Sciences Expansion – True North Solutions Acquisition

Addition brings together synchronized experts to offer comprehensive predictive analytics, data visualization and AI-driven end-to-end solutions for life sciences, government and non-profit organizations.

Washington, D.C., October 18, 2023 – JPA Health, a global full-service, integrated agency, today announced the acquisition of True North Solutions, Inc., a consulting firm based in Cambridge, Mass. True North specializes in commercial, clinical, and medical affairs, with expertise in digital acceleration and customized predictive analytics, as well as solutions powered by AI and natural language processing. This acquisition, the first for JPA Health, will further expand JPA’s strategic offerings providing end-to-end integrated medical affairs, clinical development, commercial strategy, creative marketing, public relations and patient advocacy solutions to clients.

Key Takeaway

– JPA acquires True North Solutions
– Expansion in data analytics expertise
– Strengthens JPA’s service offerings

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Related Case Studies

“Here at JPA Health, we utilize cutting-edge data and analytics technology to uncover valuable insights that fuel our success,” said Carrie Jones, CEO of JPA Health. “The addition of True North Solutions, with its profound expertise in creating custom solutions rooted in data sciences, will help keep our clients ahead of their competition in connecting with target audiences and driving results. We extend a warm welcome to the entire True North team, individuals who share our passion for helping people live healthier lives.”

True North Solutions, led by founder Colin Baughman, was founded in 2016. The company has led projects spanning dozens of therapeutic areas, including CNS, oncology, infectious diseases and rare diseases for many of the largest pharmaceutical companies globally. True North focuses on eight key areas: brand strategy, healthcare professional and patient experience, launch excellence, medical strategy, performance management, KPIs and evaluation, predictive analytics and visualization, and segmentation and persona modelling. As a Google Cloud partner, True North offers commercial grade AI, predictive and visualization capabilities.

“We are thrilled to become part of the JPA Health team, bringing together our deep expertise in AI-driven data analytics solutions with the scale and expertise of a full-service healthcare agency,” said Baughman. “By taking a creative approach to data analysis, visualization and discovery we dramatically accelerate insight generation for our clients. Whether through claims-based patient geospatial research, adaptive territory design or AI-driven medical insights, we continually test the limits of possibility for our clients. Joining JPA Health presents new opportunities to elevate this work while delivering end-to-end research, marketing and commercialization solutions to our customers.”

Baughman brings more than 20 years of experience in the life science industry with expertise across commercial, medical, market access and clinical development functions. He will join JPA Health as an executive vice president (EVP) based in Boston, Mass. All True North employees, including Baughman, will join JPA Health.

About JPA Health

JPA Health is an award-winning independent, full-service agency established in 2007. With four offices in the U.S. and UK (Washington, D.C., New York, Boston, London), the company provides omnichannel marketing, public relations, and advocacy services. JPA Health recently was awarded PR Daily’s Agency of the Year, 2023 and included in MM+M’s Agency 100. The firm is a leader in the health sector recognized for its work designing health campaigns that drive change and deliver measurable results. The JPA Health team is passionate about helping people live healthier lives. To learn more, visit www.jpa.com

While new technologies bring tremendous promise – and the excitement around tools like ChatGPT and Midjourney is palpable – communication and marketing agencies must be thoughtful and intentional as we use them.

In the weeks and months ahead, we’ll likely see professional services companies integrate artificial intelligence (AI) into their workflows to generate written and visual content. At JPA Health, we believe the use of AI has the potential to enhance productivity, increase efficiency, and even spark creativity. By utilizing these tools to automate simpler tasks, we can free up valuable time and mental energy to focus on solving more complex strategic problems.

While we are confident AI is here to stay and will become a game-changer in our work, we know we must navigate this transformational moment responsibly. The following principles outline how JPA plans to leverage AI.

Key Takeaway

– Transparency is key
– Inclusivity is a must
– Your privacy is our priority

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Related Case Studies

  • Transparency is Key: As AI continues to evolve and become more widespread, we are committed to being transparent about when and how we use these tools. For instance, we may use AI to generate variations or strings of similar copy to save time and resources.
  • Inclusivity is a Must: We have observed the limitations of AI when it comes to biased content and health equity. As experts in this field, we are dedicated to ensuring that the content we create resonates with diverse audiences and is designed with equity in mind.
  • Your Privacy is Our Priority: We understand that anything put into open-source platforms for these tools could potentially appear elsewhere. We value the confidentiality of the work we do for our clients and will never jeopardize your information by sharing sensitive data.

We encourage you to invest time exploring these novel platforms to gain a deeper understanding of the amazing opportunities they offer.

If you would like more information about these tools and how they can be used in your organization responsibly, please contact us.